Public offering

Preamble

Before using the artline.eu website, please note that using the website in any form (including, but not limited to, placing Orders, participating in promotional offers, loyalty programs, filling out applications, forms, etc.) means that the User has read and accepted these Terms and Conditions.  If the User does not agree with the terms of these Regulations, the Portal Administration may refuse to use the artline.eu website.

I. Definitions

1. Administration – administration of the artline.eu website.
2. Offer – information about a product added by the Seller on the Website, which includes information about the product, its price, method of payment and delivery, information about promotions and discounts, as well as other conditions of purchase of the Goods.
3. Terms and Conditions – means these terms and conditions.
4. Seller – means Artline with its registered office at HOŻA Street, No. 86, loc. 410, loc. WARSAW, postal code 00-682, e-mail:info@artline.eu.
5. Website – means the websites under which the Seller operates the Online Store, operating in the domain www.artline.eu.
6. Goods – means the product presented by the Seller via the Website.
7. User – an adult natural person who uses the Website and/or its individual capabilities, who has agreed to use the Website in accordance with the Terms and Conditions and has fulfilled a number of the following conditions.
8. Sales Contract – means a distance sales contract concluded between the User and the Seller under the terms of the Regulations.
9. Order – a properly executed request of the User (completed in accordance with the established rules in the section "Ordering") directed to the Seller, with an offer to sell the Goods selected on the site, indicating their quantity.

II. General Provisions

1. These Terms and Conditions shall govern the procedure of the User's access to the information on the Website, the terms of use of the Website, as well as the possibility of transferring the Goods and other conditions.
2. Information about Goods is displayed on the Website and is dynamic in nature. This means that the information may be updated, changed and supplemented by the Administration at any time without prior notice to the User. Some changes become effective after they are posted on the Website and apply to any order placed after their publication.
3. By ordering Goods on the Website, the User agrees to all the terms and conditions of these Terms and Conditions and its appendices.
4. The proposal posted on the Website is not an offer. However, the User, after reviewing the Proposal, has the right to make an offer to the Seller by selecting the Goods and indicating the necessary information in the "Order" section. Completion of this form shall be considered as submission by the User to the Seller of an offer to purchase the selected Goods on the terms specified in the Offer. An offer may also be made by a User who has not completed the registration procedure, whereby the User must correctly indicate all the necessary data in the "Order" form on the Website.
5. An offer may be considered accepted by the Seller if the Seller has taken actions that indicate acceptance of the User's offer, namely: actually shipped the goods in accordance with the terms specified in the User's offer, or granted the User access and the ability to download the content via the Personal Account.
6. After receiving an offer from the User, the Seller has the right to offer to purchase the goods on its own terms, other than those specified in the User's offer. In this case, such an offer is considered a counteroffer and must be agreed upon with the User. Acceptance of the counteroffer is considered actual payment, receipt by the User of the goods on the terms specified by the counteroffer. The Seller has the right to cancel such counteroffer until payment and receipt of the goods.
7. Acceptance of the User's counteroffer by the Seller shall not be considered acceptance of the Seller/Administration's notification by electrical means (SMS, e-mail, telephone, etc.) or other communication of the Seller/Administration of receipt of the User's Order or the terms of its receipt and/or the price of the goods. This message is only a notification of the Seller's receipt of the User's offer (but not of its acceptance) and contains a duplication of the terms of the offer provided by the User.
8. Discounts and promotions are not cumulative.
9. A discount in the form of a promotional code cannot be used to purchase a gift certificate.
10. The owner of the intellectual property rights for the distribution of the content presented on the Website is artline.eu, which is registered at: (ul. HOŻA, no. 86, loc. 410, places WARSAW, postal code 00-682). The use of texts and photo/video materials of the Website is possible only with the permission of the Administration.

III. Site registration and ordering procedure

1. In order to make purchases on the Website, the User must register. To do so, go to the "Login" tab and enter the data in the registration form. The Administration has the right to reject any registration request and/or delete the User's account on the Website.
2. The user has the option to place an Order without setting up a personal profile, but the information must be correctly indicated in the appropriate fields in the "Order" section.
3. When filling out the registration form, the User has the opportunity to read and accept the Terms and Conditions by checking the appropriate box. Reading and accepting the Terms and Conditions is a prerequisite for registration.
4. When registering on the Website, namely when entering data into the registration form and creating a personal profile, the User undertakes to provide the information marked as mandatory in full. If the User provides false information, the Administration of the Website has the full right to block the User's Account without any explanation or compensation.
5. The order enters the execution stage, and the contract between the Seller and the User is considered to be concluded after the User confirms the order. This procedure can be performed by confirmation via e-mail or cell phone number provided during registration.
6. The Seller may refuse to process an Order if the goods are not in stock.
7. If the Seller is unable to contact the User to confirm the order, the Seller has the right to cancel the order.

IV. Payments

1. The price of the Goods does not include the price of delivery and is indicated in the relevant section on the website.
2. The Seller has the right to change the price of the Goods without notice. However, the Seller may not change the price of the Goods after the order has been confirmed.
3. You have the option to pay for your Order in cash or cashless when ordering the Goods, via PayU, Paypal, as well as to the courier upon delivery.
4. The order is paid in PLN.
5. If the order is canceled by the User or the Seller, the funds paid will be refunded to the User, except for the funds spent on delivery before the cancellation of the order.
6. Browsing the catalog of goods presented on the Website is free of charge.
7. In the event of cancellation of the order or making a refund, the funds are returned to the User.
8. Disbursement of funds on return of goods is made only after the Seller receives the goods and completes the return request.
9. Additional terms and conditions regarding the return of Goods can be found in the relevant sections of the website.

V. Procurement

1. Ordered Goods are delivered exclusively in the territory of the Republic of Poland.
2. The information contained on the Website does not constitute an offer by the Seller within the meaning of the Civil Code, but only an invitation to Users to submit offers to conclude a Sales Contract.
3. Delivery of the ordered Goods is possible by such means: Pocztex, InPost and personal collection.
4. Delivery of the ordered Goods is carried out to the indicated address within 5 days from the date of order.
5. The Seller is responsible for and controls the delivery within the specified timeframes, however, force majeure, which may occur during unforeseen circumstances, is beyond the competence of the Seller, so in the event of its occurrence, the Seller undertakes to inform the User of the new dates and times of delivery by phone or email.
6. The Seller is not responsible for the actions of the courier company. Therefore, the User is obliged to check the integrity of the Goods, the availability of the receipt, the warranty, etc. before receiving the order. In case of any transgressions, the User must contact the courier company and present his claims to it.
7. Placing an order constitutes an offer by the Customer to the Seller to conclude a Sales Contract for the Goods that are the subject of the order.
8. The cost of delivery of the Goods shall be paid in full by the User.

VI. Warranty

1. Goods sold by the Seller may be covered by a warranty, provided by the manufacturer of the Goods or the distributor.
2. For Guaranteed Goods, information about the availability and content of the guarantee can be found on the Website.
3. The seller is responsible for the high quality of the goods during the warranty period. The warranty period varies from 14 days to 38 months, depending on the type of Goods.
4. The warranty takes effect from the moment the User receives the Goods, which is noted in the corresponding document. All information related to the warranty terms can be found and read in the relevant section of the Website.

VII. Returns

1. The Seller shall be liable to the User for non-compliance of the Goods with the terms of the Sales Contract, which exists at the time of transfer of ownership of the Goods and which has become apparent before the expiration of two years from that time, unless the expiration date of the Goods specified by the Seller, its successors in title or persons acting on their behalf is longer.
2. If the Goods do not comply with the Sales Agreement, the User may request repair or replacement.
3. The cost of repairing or replacing the Goods shall be borne by the Seller. The User shall deliver the Goods for repair or replacement to the Seller for collection by the Seller, which shall be at the Seller's expense.
4. Return of Goods of inadequate quality shall be made within the period established by the warranty terms for this category of goods, in accordance with the rules established by law, documents for the goods and/or specified by the supplier when providing information about the goods.
5. In the event of defective operation of the goods due to the fault of the manufacturer, the Seller undertakes to refund to the User the full value of the Goods in accordance with the rules of the public offer within the specified procedures and deadlines.
6. The Seller has the right to refuse a refund to the User if the Seller proves that the defects of the goods were caused by the User's violation of the rules of use and storage of the Goods, as well as the terms of their return.
7. User's claims will be processed within 14 working days from the date of receipt.
8. For more information on returning Goods, please refer to the relevant sections of the Website.

VIII. Access to the website

1. The Administration shall use its best efforts to ensure the proper functioning of the Website, but shall not be liable for failure to perform or improper performance of its obligations under these Terms and Conditions, as well as for any damages arising therefrom, as a result of, among other things. unlawful acts of third parties; errors in the operation of the Website caused by code errors, computer viruses and other third-party code fragments in the Website software; lack of connection between the User's device and the Website server, as well as between the Website server and the Internet; carrying out operational activities by state authorities and other duly authorized organizations that affect the operation of the Website; implementation of updates to the Website software; by acceptable and effective decisions of authorized state authorities.
2. The Administration reserves the right to: block access to the Website; cancel all purchases made using unauthorized access; recover damages caused by the use of unauthorized access to the Website. In order to prevent unauthorized automatic scanning of the Website, as well as the use of the Website for fraudulent activities and in the presence of a reasonable suspicion of abuse on the part of the User.

IX. Protection of personal data

1. Users' data are processed for the purpose of running the Online Store (account maintenance and order processing) and for marketing purposes.
2. Privacy rules are posted in the Privacy Policy.

X. Dispute resolution methods

1. These Terms and Conditions have been drafted in accordance with the laws of Poland. If you are outside of such jurisdiction, you fully agree to submit the legal relations arising from your use of the Website, to the laws of Poland, and these Terms and Conditions shall apply to you to the maximum extent permitted by its jurisdiction, without application of any conflict of law rules.
2. Details of the ways and access to out-of-court forms of dispute resolution can be found at: http://www.uokik.gov.pl/spory_konsumenckie.php.
3. If the dispute between the User and the Seller can not be resolved within 30 days, the conflict will be resolved in accordance with the applicable legislation of Poland.

XI. Final Provisions

1. By placing an order, the User confirms that: he/she has read all the terms and conditions set forth in these Terms and Conditions and unconditionally accepts them; any action to be taken by him/her will not contradict the terms and conditions of these Terms and Conditions.
2. The User is obliged to read and accept all provisions of these Terms and Conditions, otherwise the User should stop using the Website.
3. By registering on the website, the user agrees to receive up-to-date information, newsletters with the latest news, novelties, special offers and sales announcements via any means of communication, including electronic messages (e-mail), text messages, etc.
4. If the User wishes to unsubscribe from sending him/her messages related to this Website, he/she must contact Technical Support by calling or sending an unsubscribe message to the email address indicated on the Website. The request will be processed within one day of receipt.
5. The Administration has the right to block a User (deprive him of the ability to order and purchase goods), apply to law enforcement agencies and provide them with the data of such a User if any actions of the User, in the opinion of the Seller, bear the signs of fraud and may violate the interests of other users or third parties.
6. Invalidation of any provision of the Regulations by a court shall not invalidate the remaining provisions of the Regulations.
7. The Seller reserves the right to change the Terms and Conditions.
8. If a dispute arises, the parties will try to resolve it amicably. All disputes arising from these Regulations shall be governed by Polish law.
9. In matters not covered by these Regulations, the relevant provisions of generally applicable law shall apply.